All rights are reserved by Eden. H Limited on this site.
(1) to the “Website” refer to this website;
(2) to “we”, “us” and “our” refer to EdenPetz (which term shall mean Eden.H Limited and/or any subsidiary or holding company of Eden. H Limited and any subsidiary of any such holding company mean) and;
(3) to “you” and “your” are to you, the user.
Eden. H Limited is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Eden. H Limited may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from September 2012.
Subject to the all the information contained on the page by using the Website, you understand and agree that the information you provide through the Website will be held on a database created and operated by Eden. H Limited and used by Eden. H Limited, any other company in the Eden. H Limited, any of their affiliated companies, and/or other selected third parties to provide and personalise our service. We, our group and affiliated companies, and other carefully selected third parties, may contact you for marketing reasons via post, telephone, fax or email or other appropriate means.
The Information We Collect
We may collect the following information from you:
· name and job title
· contact information including email address
· demographic information such as postcode, preferences and interests
· other information relevant to customer surveys and/or offers
· customer orders etc.
· any other relevant information that is useful to improving the operations of the company
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
· Internal record keeping.
· We may use the information to improve our products and services.
· We may periodically send promotional emails about new products, special offers or
other information which we think you may find interesting using the email address
which you have provided.
· From time to time, we may also use your information to contact you for market research
purposes. We may contact you by email, phone, fax or mail. We may use the
information to customize the website according to your interests.
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data, for example, the order form. You can also exercise the right at any time by Contacting us.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
· whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
· if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at email@example.com
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Eden. H Limited, 27 Appleby Walk, Spencers Wood, Reading, RG7 1UZ
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
All comments, queries and requests relating to our use of your information are welcome and should be sent to us through Contac Us
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We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.